Returns & Exchanges
At Levoit, we stand by the quality of our home environment products and offer a 30-day money-back guarantee if you are not completely satisfied with your purchase. Items must be returned in their original packaging with all included accessories to qualify for a full refund.
Initiate Your Request
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Product
Securely place the device and all original components back into the original box to ensure the item is protected during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned unit, we will process your refund to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing